Social Impact Lead (x/f/h) - Paris

Regular (CDI) - France

Doctolib is looking for a Social Impact lead to spearhead our ESG/CSR initiatives, covering four streams:

  • Community & Ecosystem Impact
  • Environmental Impact
  • Diversity, Equity, & Inclusion Impact
  • Governance & Compliance

Who we are

Founded in 2013, Doctolib is the fastest growing and leading e-health service in Europe.

For healthcare professionals
We provide healthcare professionals with a software solution with a full range of services to help improve the efficiency of their operations, provide their patients with a more seamless experience, attract new patients, and collaborate with other practitioners.

For patients
We provide patients with a more transparent access to healthcare and a full suite of online services to manage their health: from finding nearby healthcare professionals, to booking/managing appointments 24/7 online, having remote medical consultations via video and receiving a digital prescription in their online account.

Key figures

  • We partner with 140,000 healthcare professionals in France and Germany;
  • 70+ million patients visit our platform every month;
  • We plan to hire 2,000 Doctolibers in the coming years including 300 in Italy to transform the healthcare sector.

Your role will be to develop a vibrant Social Impact culture at Doctolib by:

  • Refining the global Social Impact strategy of our company
  • Designing engaging initiatives to amplify internal reach,
  • Recruiting and managing a network of internal ambassadors and sponsors,
  • Leading scalable programs and measuring their impact and results.

What will be your missions?

  • Designing and rolling out a clear framework to enable our ESG strategy at company and individual levels (toolkits, reporting/KPIs...),
  • Creating, engaging and facilitating internal communities to foster bottom-up engagement,
  • Liaising with company leadership and key departments to create strong alignment with our long-term Social Impact goals,
  • Creating an ecosystem of external partners to scale our initiatives."


Your team

Join a team of hard working entrepreneurs, who are passionate about transforming healthcare and play an active role in shaping a fast-growing company from day one! 

Directly reporting to the People Engagement Director, you will work closely with executive sponsors and internal ambassadors. 

It’s hard to find a more diverse skill set than the one in the People Engagement team: internal communications, software engineering, event organization, talent acquisition, digital marketing… to name a few. Yet, all the team members have something in common (apart from lame jokes and baking cakes): they care about people, attracting them, making them grow, keeping them engaged and bringing a bit of fun in the lives of Doctolibers. They leverage and multiply all these competencies to create an authentic experience you’ll remember.

Who are you?

  • Have an entrepreneurial mindset with the ambition to transform healthcare, 
  • Are a solution malker,
  • Combine strategic thinking and a hands-on approach,
  • Consider personal efficiency a forte,
  • Are a great project manager, and an excellent communicator,
  • Have at least 3 years of experience in the CSR/ESG fields,
  • Can manage stakeholder across a company,
  • Are used to working in an international environment and able to think global / act local,
  • Recognize yourself in our SCALES values (Service, Care, Act, Learn, Enjoy, Structure);
  • Are fluent in English, with a native level in French;

Now, it would be fantastic if you could also

  • Bring some experience in certification (B Corp, Entreprise à Mission...),
  • Speak another language (German and/or Italian),
  • Have a certain understanding of the healthcare industry and a good vision of the future of healthcare.

More about the position

  • Full time
  • Position based in our Levallois DoctoCampus, inaugurated in January 2020, facing the Seine with several external terraces, company cafeteria (Foodcheri) and unlimited hot beverages.
  • Package: fix + bonus 
  • Start Date: as soon as possible

Perks for all Doctolibers

  • An extensive and tailored onboarding program - The Doctolib Academy,
  • A personalised learning program based on your professional goals and skills (language courses, sales courses, product training, market research, etc),
  • Team building activities, and monthly company wide events,
  • A referral program giving you access to our DoctoStore where you can stock up on Doctolib branded swag or make a donation to a charity,
  • Free healthcare insurance for you and your family,
  • Discounted membership rates for Gymlib,
  • Lunch vouchers with Swile
  • For parents, we offer a 1-month leave for the second parent